You can return your parcel by contacting our customer support.
GOOD TO KNOWS...
- We only offer refunds onto the original payment method used to make the order.
- For purchases where a gift card is used to cover the full or part of the order total, the refund will be applied to the gift card first.
- Refunds can take up to 14 days to be processed from the date we receive your order back to our warehouse. Please note it can take up to an additional 5 days for your refund to appear in your account once processed.
- Depending on the country you're from and the returns courier you choose when returning your item(s), delivery times back to our warehouse can vary from a few days to approx 30 days.